The attendant shows the lady the notes on her computer screen. 'You said you wanted to think about it, and asked if we could hold the dress. We held it for two weeks, but when we didn't hear back from you, we assumed you didn't want it.'
'Well, we want it now.'
'It's been over eight months,' the attendant explained, 'We sold the dress a long time ago. But I can order you another one, and have it expedited here in a few weeks.'
And like a Mt. St. Helens of entitlement, the eruption began. 'This is unacceptable!' The mother shrieked. 'We have her alterations scheduled in two hours! The wedding is a week away! I can't believe you sold her dress!' The bride, meanwhile, is slumped against the desk and sobbing like someone killed her dog.
My mom and I are just open-mouthed staring at this point. The attendant was trying to be diplomatic but is as baffled as we are. 'Ma'am, we had no way to know you wanted it. You never called. You never put down a deposit. The dress isn't yours until you pay for it.'
After some more screaming from the mother and wailing from the bride, they left. The shop attendant came back over to us, and I asked her, 'Does that kind of thing happen a lot?'
The poor lady just deflated. 'All the time.'
It baffles me to this day. How do you schedule alterations on a dress that you never purchased? Why would you wait until a week before the wedding to pick up your dress? How do you make it to adulthood without knowing how basic buying and selling transactions work?"
"I used to be a 'bridal consultant' at a retail store, which means I helped couples scan things onto their registry, although the training for it meant I knew how to use the scanner, and the computer and my actual job had nothing to do with bridal shopping.
This one couple came in to start a new registry, which quickly turned into only things the bride wanted. Anything the groom wanted to put down on the registry was deemed as 'childish, stupid, ugly, unpractical, and never-going-to-be-used.' I was cringing during the entire appointment, as she kept asking for my input/opinion on everything and I felt so bad for this guy. His bride-to-be seemed so selfish and entitled, and I couldn't believe the fact that he was soon to be married to this woman.
The poor man just wanted a waffle maker. Who doesn't want waffles?!'
"I'm a retired master seamstress. This was not a Bridezilla, but a Momzilla. I was making her daughter a custom bias-cut gown and had limited fitting time because the bride lived one state over.
Now, bias-cut gowns are the devil. But things got worse when we (the mom and I) started working on details between fittings. I would say our working relationship got very frosty. Each time the bride came for a fitting, she lost weight. Tape measures don't lie, and she was not a big girl. The mom would scream that her daughter did not lose any weight. After the third fitting, the third fight, and the third rebuild of a very complicated gown, I finished it and told them to take the gown and do what they wanted with it. It was gorgeous but hung loose. The girl lost over 3" over the course of 7-8 weeks. I lost hours of my life and was not paid for the work. The deposit took care of the materials ($140 per yard of silk and Venice lace), so there is that."
"Wedding coordinator here. I've found the moms are usually worse than the brides. I worked a wedding this past summer with a ridiculous Momzilla. During the rehearsal, she handed me the box of decorations and said, 'don't you dare make this look tacky.'
On the day of the wedding, she arrived and came up to ask me where the wedding programs were. I told her there weren't any programs in any of the boxes and she proceeded to shout at me for losing them and then decided that I stole them. She also asked that we build a water station for the guests, but instructed that she didn't want the guests to have access to it until after the ceremony. It was a scorching 90 degrees that day, and the ceremony was outside, so that did not go over well.
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